Someone lands on your product page and wonders if it's worth it. A handful of honest reviews from people who already bought answers that faster than any description you write.
Turn reviews on
Go to Products and open your product.
On the Product tab, find Reviews and switch it on. It's on by default for new products.
When it's on, you'll see Review collection is now active!. Switching it off hides the reviews, the star rating and the review form from your page.
Where buyers leave a review
Buyers can review in two places:
On your product page. The Reviews section has a Write a Review button.
In their zorcha.link account. Under Recent Purchases, each product shows Liked it? Give it a rating with five stars to tap. It disappears once they've reviewed that product.
The form asks them to Rate your experience, Add a headline, Write a review, and give Your name and Your email address. Their name appears with the review; their email is never shown publicly.
Who can write a review
Anyone who opens your live product page can write one. They don't need to sign in or buy first.
If they're signed in to their zorcha.link account, or opened the page from the link they got after paying, the email field is filled in for them and can't be changed.
Each email can review a product once. A second try shows You've already reviewed this product.
One device can send up to 5 reviews every 10 minutes. After that they see Too many reviews from this device. Please try again later.
What Verified Buyer means
A review gets the Verified Buyer badge when its email matches the email on a paid order for this product. Zorcha checks this each time the page loads, so:
Someone who reviews first and buys later with the same email gets the badge once they've paid.
A buyer who reviews with a different email than the one they paid with gets no badge.
If an order is fully refunded, the badge goes away. A partial refund keeps it.
What shows on your page
Reviews go live as soon as they're submitted. The buyer sees Your review is now live on this product. Your page then shows:
Stars and a count, such as 3 Reviews, above the product name.
The Reviews section with the average rating, such as 4.7, and every review.
The average rating on this product's card wherever you use it as an upsell.
For example, if three people rate Barista Starters 5, 5 and 4, visitors see 4.7 stars before they tap I want this!.
You can't approve, edit, hide or delete a single review from the dashboard. Switching Reviews off hides all of them, the star rating and the review form until you switch it back on.
Read your reviews
In the Reviews section of the editor, click the row ending in View 3 reviews (it shows your own count).
The Reviews window lists each review with its stars, date, headline, text, name and Verified Buyer badge where it applies.
Next, see Create and publish a digital product to get your first buyers in.
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