Someone buys your 4-Week Meal Plan. What they walk away with is whatever sits on the Files tab: the recipe PDF, the grocery list, maybe a short welcome video.
Files tab or Media: which one?
Your product has two places for uploads, and they do different jobs:
Media on the Product tab: images or video that everyone sees on your product page, before they buy. Use it to sell the product.
Files tab: the deliverables. Buyers get these only after checkout. Visitors who haven't bought can't see or download them.
If you want a video to be part of what people pay for, put it on the Files tab, not in Media.
Open the Files tab
Go to Products and open your product.
Click the Files tab.
Add your files
Click Choose files or drag here and pick one or more files. You can also drag files from your computer straight onto the tab.
Each file appears in the list as soon as you add it. If an upload fails, the row disappears and an error message pops up.
Any file type works. Files upload one after another, so a long list can take a while.
Zorcha doesn't set a file size limit, but a very large file can time out while uploading. If a big video keeps failing, compress it or split it into parts.
Name and arrange them
Click Add title on a row and type the name buyers should see, such as "Week 1 Meal Plan". The original file name stays underneath in grey.
Drag a row up or down to change the order.
Click the bin icon on a row to remove that file.
If you leave the title blank, buyers see the file name instead.
Know what buyers receive
Every buyer gets every file in the product. After they pay, or claim a free product, they land on your product page with a Thank you heading. Your Media images or video stay at the top, and below them is a list of your files, each with its own download button. A Download all button shows the total size. With one file, the button just says Download.
Files aren't previewed on the page. Every file is a download row: PDFs get a red PDF icon, and everything else, from MP4 to ZIP, gets the general file icon. Buyers download a video or audio file and play it on their own device.
They can come back to the same files later from Recent Purchases in their zorcha.link account.
The phone preview on the right shows your sales page, not this file list, so it won't change as you add files.
Publish or update
You need at least one uploaded file before you can publish. If you try without one, Zorcha sends you back here with "Add at least one file before publishing this product."
On a live product, click Update after changing files.
Next, set what people pay in the Price your product guide, then follow Create and publish a digital product.
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