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Product settings: call to action, sales count, sales limit, phone number, refund policy

Choose buy button text, show or hide sales, and understand which Settings controls currently affect your public page and checkout.

Your page is written and your file is uploaded. The Settings tab decides what the buy button says and whether visitors see how many people already bought. Some switches here are saved but don't change your page or checkout yet; each section below says which.

Open the Settings tab

  1. Go to Products and open your product.

  2. Click the Settings tab. You'll see two groups: Product and Checkout Experience.

The price itself is set on the Product tab, covered in the Price your product guide.

Settings tab with the Product and Checkout Experience groups

Choose your button text

  1. Under Custom Call to Action, pick I want this!, Buy Now or Pay Now.

  2. Check the preview. The price, or FREE, sits beside the button text.

New products start on Buy Now. For example, a barista coach giving away a starter guide might pick I want this!, and use Buy Now on the paid advanced course.

Switching Custom Call to Action off doesn't remove your choice. The button keeps the option you picked.

Custom Call to Action with I want this! selected

Show how many people bought

Switch on Publicly show the number of sales to show a count such as 120 Downloads under the button. It counts every completed order, including free ones. It's on by default. Switch it off to keep numbers private while a product is new.

Limit product sales

  1. Switch on Limit product sales.

  2. Enter a whole number, such as 50.

The limit is saved with the product, but it isn't enforced yet: checkout keeps selling after the number is reached. If you need to stop sales, unpublish the product.

If the box is empty or isn't a number above zero, you'll see Please enter a number, and the product won't save or publish until you fix it.

Limit product sales switched on with 50 entered

Collect customer phone number

This switch isn't saved yet and doesn't change checkout. For sellers in India, checkout asks every buyer for a mobile number, on free and paid products, whether the switch is on or off.

Add a refund policy

  1. Switch on Specify a refund policy for this product.

  2. Type your policy in the box. You can add formatting and links.

If you switch it on and leave the box empty, Zorcha saves this default: "Refunds are available within 7 days of purchase for unused digital products."

Your policy is saved with the product, but buyers don't see it yet: it isn't shown on the product page or at checkout. If refund terms matter, add them to your product description or FAQs too.

Refund policy switched on with custom text entered

Next, see Create and publish a digital product to put these settings live.

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