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What buyers get after paying: the zorcha.link account

Where buyers find their purchase, how the email-code sign-in works, and what to tell a buyer who can't find their files.

A buyer messages you: "I paid yesterday, where's my file?" Every purchase sits in their zorcha.link account, tied to the email they used at checkout.

Know where buyers land after paying

Right after checkout, the buyer lands on your product page with a Thank you heading and the files ready to download, no sign-in needed.

To come back later, the buyer goes to zorcha.link/account. Your store pages don't link to it, so share the address when someone asks.

Sign in with an email code

  1. On Sign In (Sign in or create an account), the buyer enters their checkout email. No password, no separate sign-up.

  2. Zorcha emails a six-digit code with the subject "Zorcha sign-in code".

  3. On Enter code, they type the six digits and are signed in.

A code expires after 15 minutes or five incorrect attempts. If you need another, wait one minute and select Send a new code. An expired-code message means you need a new code. Never share your sign-in code with anyone.

Enter code page with six code boxes and the email the code was sent to

Open a purchase from Recent Purchases

Recent Purchases lists every product bought with that email, with your store link name and the date. Tapping one opens its files with a Download all button, plus a download icon beside each file if the browser blocks several at once.

Nothing under that email shows No purchases yet. While signed in, your product page's button reads View downloads.

Collect a review

If reviews are on for the product, the purchase shows Liked it? Give it a rating with five stars. Someone who grabbed your Barista Starters guide taps four stars, the review form opens, and they add a line.

Know which emails buyers receive

This checkout flow currently sends a sign-in code when requested, but not a receipt or order-confirmation email. Buyers should use the download page or zorcha.link/account to access their files.

What to tell a buyer who can't find their purchase

  1. Go to zorcha.link/account and sign in with the email used at checkout.

  2. No code? Check spam for "Zorcha sign-in code", then tap Send a new code after a minute.

  3. Signed in with a different email? Tap Sign out at the bottom of Recent Purchases and use the checkout email.

  4. Still nothing? Contact Zorcha support with the checkout email and payment time. For paid purchases, include the payment reference if available. Do not share sign-in codes, card details or UPI PINs.

Next, see sales on your side: Read product revenue and buyer counts.

All guides: Digital Products help hub.

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