You're about to switch a product to Paid, and the editor asks you to Set up payouts. Zorcha needs to know who gets paid and where. That's two short forms, and sometimes a document upload.
You don't need to finish everything before you sell. After the first form, Beneficiary Details, you can price and publish a paid product. Buyers see Available soon on it until your bank account is added and approved, then sales start on their own.
Open Payouts
In the workspace where you sell products, go to Settings > Payouts. If you signed up without Instagram, click Payouts in the sidebar. If you can't find Payouts, contact support to check whether it's turned on for your workspace.
Add your beneficiary details
On Beneficiary Details, click Update.
Enter your full name and phone number.
Choose Select Account Type: Individual, Proprietorship, Limited Liability Partnership (LLP) or Private Ltd or Public Ltd.
Add your GSTIN (optional) if you have one. A valid GSTIN fills in your address and Legal Business Name for you.
Fill in your address, PIN Code, City and State. A valid PIN code fills in the city and state.
Enter your PAN under PAN Number, then click Continue to Bank Details.
Say Riya sells a workout plan as a proprietorship. She picks Proprietorship, adds her GSTIN, and her business name and address fill in. Payouts are only available in India.
Add your bank account
Enter your Bank Account Number. Use digits only, or you'll see "Enter a bank account number using digits only."
Enter your IFSC Code.
Enter Beneficiary Name (As per bank account) exactly as your bank shows it.
Click Create Beneficiary Account.
Keep your cheque book, passbook or banking app open. The IFSC is the 11-character branch code printed there, for example HDFC0000123. If you don't have it to hand, close the form: what you entered on Beneficiary Details is saved, your products can still go live, and you can add the bank account later from Payout Method.
You'll see Beneficiary Account Setup Complete! To change banks later, click Update on Payout Method.
Check your verification status
Cashfree, our payments partner, verifies your account next. This usually takes 1 to 2 hours. A banner at the top of Payouts shows where it is: Verifying bank account, Setting up payouts or KYC under review mean there's nothing to do yet. Reload the page to see the latest status.
Your paid products show the same status. In Products, a live paid product carries a Payouts pending tag (or Payouts need action while your bank account is missing or needs fixing), and its Overview says Payouts pending approval. Once Cashfree approves your account, the tag disappears and buyers can pay. Zorcha picks up the approval when you next open Zorcha.
If you see Bank verification failed or Payout setup failed, click Update bank details and check the account number and IFSC. Account blocked needs support. The banner disappears once your account is Active.
Upload requested documents
If the banner shows Review documents, click it to open KYC Documents.
Find the document marked Required or Action required. The line under it says what's wrong.
For a PAN card or GST certificate, type the number in the box first.
Click Upload and pick a PDF or JPEG up to 2MB.
The document switches to In review while Cashfree checks it.
See what's on the way
On Summary, Paid shows your latest transfer and its Settled on date. Pending shows earnings that haven't been paid yet, marked Joins next cycle.
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