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Send a Meta conversion event from Flow Builder

Configure an event destination and verify receipt separately in Meta.

When an eligible Instagram journey reaches an actual qualifying outcome, you can report that outcome to Meta. Choose an event that describes what happened, rather than treating every reply as a purchase.

Place the event on the right branch

Add the event where the qualifying outcome occurs. If a contact can skip a question or take another branch, check that those paths don't report an outcome they haven't reached.

This action is for eligible Instagram flows and isn't available after a Form Submit trigger.

Configure the destination and event

  1. Choose Send Meta Conversion Event.

  2. Select the Ad Account and Event Dataset.

  3. Choose the Event Type matching the actual outcome.

  4. For a Purchase event, enter the required Purchase Price and currency.

  5. Run Validate and trace the branch leading to the event.

Meta conversion event destination and event-type controls

Check receipt in Meta

After a controlled real run, inspect the event in Meta's event-management tools. Check its type and submitted details. A valid Flow Builder configuration doesn't confirm Meta received, matched, or attributed the event.

Keep access tokens and account identifiers out of public screenshots. To start a journey from an ad interaction, see Use ad replies in Flow Builder.

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