Need an invoice for your accounts team, or want to check which plan a workspace is using? Start with that workspace's Billing page so you're looking at the right subscription.
Check your plan and usage
Open Settings > Billing. Review the plan, billing cycle, and usage shown for the selected workspace. If you manage several Instagram accounts, check the workspace name before changing anything.
For a cancellation or a move to Free, follow How to cancel your Zorcha plan and switch to Free. That guide covers the cancellation process; updating payment details is a different action.
Download an invoice
Find Invoices on the Billing page.
Locate the relevant invoice using its date and amount.
Click Download on that row.
Open the downloaded document and check that it is the invoice you need.
If the invoice is missing or the download fails, contact support with the workspace and payment reference. Don't send card details, passwords, or OTPs.
Review your billing details
Use Update under Payment Method to open the billing and payment update flow. Review the name, country, and address before confirming any change.
Where applicable, Add Business Details exposes the business fields, including the legal business name and GSTIN.
The example shows empty business fields. Enter your own valid details. Changing them now isn't a way to rewrite an already issued invoice; ask support to review an incorrect historical invoice.
Paid, but the plan hasn't changed?
First confirm that you're in the workspace you intended to upgrade. If the debit and plan still don't match, share the transaction reference, payment time, and amount with support before attempting another payment.