Unfortunately, since the issue is not related to our application, there's nothing that we can directly do about it. Several users have reported success with one of the following workarounds:
Clear browser data
Delete cookies and cache, orTry connecting in incognito/private browsing mode (⌘ Shift N / Ctrl Shift N)
Try alternative access methods
Use a different device (mobile instead of desktop, or vice versa)
Switch to another browser (Chrome, Firefox, Safari, etc.)
Network solutions
Connect through a different network or IP address
Try using mobile data instead of Wi-Fi (or vice versa)
Account refresh
Log out of Instagram from all device → Close the browser/appLog back into Instagram → Attempt to connect again
If you're still facing issues after following the steps above, our support team is just a click away. Contact Us →